Contact Us
For any enquiries and bookings, please use the form below and we will be in touch as soon as possible.
0423660896 (WhatsApp ONLY) for all booking and last minute Boarding request.
Business Hours
Monday - Friday: 7am - 6pm
Saturday: 7am - 11am Please arrange at the time of booking for afternoon time.
Sunday & Victorian Public Holidays: Arrange at the time of booking.
Our preference is for all drop-offs and pick-ups to be conducted during business hours instead of applying the surcharge.
If you are late for your outside business hours appointment or make multiple changes of appointment times at the last minute (ie: keeping us on standby), an additional surcharge will be applied. This is calculated at $35 or $65 per half-hour block or part thereof.
In the interest of safety, we reserve the right to decline requests for check-ins or check-outs outside business hours. The appointment must be confirmed at least 24 hours prior to check-in.
Additional Fees
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Provide basic triage (with owner’s permission) if showing signs of gut stasis. Cost of materials and handling fees may applied.
There is a fee for administration of medication during a boarding stay for complicated condition.
Please discuss your rabbit's or guinea pig's medication and/or medical history with us prior to booking or boarding.
We reserve the right to reject bookings if we feel that we are unable to provide the level of care required for a sick rabbit or guinea pig. We also have the right to refuse bookings if the medical condition is contagious and may pose a risk to other boarders.
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An outside business hours surcharge is imposed for all check-ins and check-outs outside our business hours. This also applies to other services provided outside business hours, including attending to vet visits on-site or off-site.
Outside business hours on weekdays or Saturday:
$35 per half-hour block or part thereof
Sunday/Victorian Public Holidays:
$65 per half-hour block or part thereof
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20% public holiday surcharge applies (to the date of public holiday only)